This case study outlines the apprenticeship initiatives adopted by Crossrail as part of its Skills and Employment Strategy, including imposition of contractually-binding apprenticeship targets. It describes some of the main characteristics of contractors' apprenticeship arrangements and explains how Crossrail's priorities broadened half-way through the project to encompass extra qualitative aspects of contractors' delivery of apprenticeships, and improved sharing and recognition of good practice. The report then attempts a balanced assessment of those areas where contractor performance seems to have improved over the course of the project, and those areas (not mutually exclusive) where more work remains to be done. The report ends with lessons learned and recommendations for the future.

This report would be of interest to HR directors, skills and employment specialists and social sustainability specialists.

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