Innovative Contractor Engagement


This report presents an approach that London Underground took to address both client and industry behaviours in order to improve efficiency.

With the objective of procuring better value whilst delivering projects, Innovative Contractor Engagement (ICE) was conceived to ensure that the good ideas the market has in response to project requirements can be bought forward and developed with the client as soon as possible for maximum benefit.

ICE was pioneered on a major upgrade project at Bank Station and the results demonstrate the spectacular increase in value that the industry can achieve when we – client, designer, Tier 1 contractors and their supply chain – get it right.

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