Chris Collison's interview as part of the monthly Major Projects Knowledge Hub Masterclass series captures examples of many of the practical opportunities, processes and the obstacles to lessons learned and knowledge sharing in projects. During the 20 minute interview, Chris explains the cycle of reflection, capture, storage and reuse of knowledge from the perspective of the current project team, the next (or a future) team and the organization itself. He explains the significance and techniques for addressing both explicit and tacit knowledge and looks at the role of the PMO in knowledge management.
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