Stratford station was the main access for the 2012 Olympic Games and during this event the station was successfully operated with very high passenger numbers. West Ham Football Club will move to the Olympic Stadium for the 2016 season and the station will need to manage the regular football matches without the significant resources available at the Olympics.
The purpose of this paper is to gather information on the passenger numbers generated by stadium events and to propose the optimum means of operating the station under these different demand scenarios.
For the Crossrail platforms larger trains will be able to deliver and remove passengers more quickly than the existing rolling stock. The wider range of direct destinations will make Crossrail more popular than the current Liverpool Street to Shenfield service. The consistent all stations stopping pattern will mean that all passengers will want to board the first train reducing waiting time on platforms.
Improved planning and event operation is important in preparation for the operation of Crossrail services at Stratford to avoid extended dwell times.
Passenger flows are used as the basis for proposing alternative operating scenarios. These scenarios are developed using demand data and station staff input. Capacity calculations are used to confirm their workability. Diagrams of the station show flows, gateline directions, and operational measures for each scenario.
The conclusions are that while the station is 'fit for football' it will require complex operational systems needing a high level of staff resource. Staffing could be reduced through some minor changes to pinch-points.
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