Tools and Techniques versus Critical Thinking

Summary

The world is changing as technology disrupts every aspect of the way we live and run our businesses. Whether in industry, the financial sector, retail or medicine, the power of technology is already making sweeping changes to the way decisions are made.

Delegates discussed how project management professionals have responded to these changes and the opportunities that they have brought. In particular, the discussion focused on whether modern project managers place too much emphasis and reliance on the new and continuously emerging processes, tools
and techniques, rather than teaching critical thinking to underpin judgement and decision-making.

The consensus throughout the debate was that, as an industry, we are over-reliant on process and tools as the basis for decision-making. Despite an ever-evolving and increasingly sophisticated array of tools and processes available to project managers, we are not getting any better at delivery.

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